Returns & Exchanges
At The Dime Lab, we stand by the quality of our performance gear and offer a 30-day window for returns or exchanges to ensure you are completely satisfied with your purchase. Items must be in original, unworn condition with all tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your gear.
- 3.Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt for your records.
- 4.Quality Inspection & Refund
Our team will inspect the returned equipment within 5 business days of arrival and issue a refund to your original payment method.
